This website is owned and operated by All Clear Solutions Pty Ltd. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors Alcohol and Drug testing equipment and services. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our products and services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive products and services if doing so is prohibited in your country or under any law or regulation applicable to you.


When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.


The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.



We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the products and services, use of the products and services, or access to the products and services or any contact on the website through which the products and services are provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. You may not use our products and services for any illegal or unauthorized purpose nor may you, in the use of the products and services, violate any laws in your jurisdiction (including but not limited to copyright laws).


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our refunds and returns policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.



You agree to provide current, complete and accurate billing and account information at the time of purchase. Including contact information and credit card details, so that we can complete your transactions and contact you as needed. Your submission of personal information through our website is governed by our Privacy Policy.



All Clear Solutions will not provide replacement or a refund if you change your mind. All Clear Solutions will, at its discretion, accept a return of goods in these instances where the product remains in acceptable condition and will provide a credit only. The credit will be of equivalent value to the original sale price less a 20% restocking fee. 

Return of Druglizer Cartridges and Drug testing consumables will not be accepted for return for a change of mind under any circumstances.


However, you can choose a refund or exchange if the product you have purchased has a major fault.

All Clear Solutions will accept product returns and provide you with a refund or exchange where the product: 

  • has problem that would have stopped someone from buying the product if they had known about it

  • is unsafe 

  • is significantly different from the sample or description

  • doesn’t do what we said it would, or what you asked for and cant be easily fixed. If you believe you have purchased a faulty product, you should provide proof of purchase to receive a refund or replacement product. 

All Clear Solutions reserves the right to decline an exchange, refund or repair where any product fault is caused by misuse, neglect or suspected to be serviced by a non-approved service centre.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired within a reasonable time you can choose a refund or replacement



Instruments are guaranteed to be free from defects in workmanship and material in accordance with the time frames in Table 1 from the date of purchase. We will arrange repair or replace, at our option, any unit which becomes defective within that period except when such defect results from obvious abuse or improper use.

All instruments serviced and repaired will carry a further ninety (90) day workmanship guarantee. When a defective part is replaced under warranty the new part will be guaranteed for the duration of the original warranty or a period of ninety (90) days whichever is greater.

The following conditions apply:

  1. All Clear Solutions Pty Ltd reserves the right to determine whether failure is or is not covered by warranty.

  2. All Clear Solutions Pty Ltd will not honour any obligations expressed or implied except as stated above.

  3. All Clear Solutions is not liable for any inconvenience, loss of use, or consequential damages resulting from use of instruments.

  4. All Clear Solutions Pty Ltd will not warrant instruments service by any unauthorized agencies or unauthorized modifications by the user.

  5. Instruments will need to be returned to All Clear Solutions Pty Ltd for warranty inspection and the purchaser is responsible for the cost and delivery of the instruments to All Clear Solutions.

  6. (Wall Mounts only) Contents of gas bottles for automatic calibration are guaranteed to provide a minimum of 12 months operation under normal operating conditions.

  7. Third Party products supplied by All Clear Solutions outside of the Table 1 instruments are covered by the Third Party manufacturer’s warranty.

  8. Druglizer Cartridge products are guaranteed to be free from defects in workmanship and materials within the expiry date periods disclosed on the packaging on the basis that storage and handling of the cartridges have been within recommendations.

Table 1: Warranty Table



We may, without prior notice, change the products and services; stop providing the products and services or any features of the products and services we offer; or create limits for the products and services. Prices for our products and services are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of product or service. We may permanently or temporarily terminate or suspend access to the services and products without notice and liability for any reason, or for no reason.




You agree to indemnify and hold All Clear Solutions Pty Ltd, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the products and services offered on the website.




In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



To the maximum extent permitted by applicable law, in no event shall [website owner], be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.


To the maximum extent permitted by applicable law, All Clear Solutions Pty Ltd assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our products and services; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.



You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 


These Terms of Service and any separate agreements whereby we provide you products and services shall be governed by and construed in accordance with the laws of Queensland, Australia and the Australian Consumer Law. 



The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.



You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



Any questions about the terms and conditions should be sent to us at sales@allclearsolutions.com.au

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